2015.12V Super MB STAR C3 miseà jour par internet FAQ


xentry-installation-guide-english-autotoolfr.pdf  (617K)

FAQ:

Q:I Got the error "USB KEY Not Found", How can I know it was the USB key problem or any other problem
A: Open the software "SUPER MB STAR USBKey Tester.exe", if this software can start that's mean the USB key is ok too
 

How many years of free updating can we enjoy?
Super MB STAR provides one year free update online service. Super MB STAR Lite provides 3 months free update online service.

What else shall I do before using this item?
You need setting some configurations before using this tool, we have both video and user manual to teach you how to do that, just follow the steps.

Super MB STAR is able to work with Trucks and change the speed limitation?
Yes, Super MB STAR is able to work with different kinds of Benz trucks, and it is able to change the speed limitation, please do that under the legal permission.


Installation Notes:

1. Be sure to disable/uninstall anti-virus software 
Please note,anti-virus software can flag up SUPER MB STAR software as having a virus. This is a false positive and is due to the software containing the application file. So Before setup the device software, please disable/uninstall anti-virus software or install a more reliable free virus scanner! Our SUPER MB STAR software is completely safe and virus free and all other virus scanners confirm this.

If the software data is destroyed or lost because you forget to disable/uninstall anti-virus software, please contact our customer service, we arrange to resend you CD or send you the software via internet.

2. Required windows operation system is windows XP 
Be sure to setup and run the device software under windows XP. Otherwise the device software and program can be broken or it will fail to work.